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Terrapin CRM Pro Suite, SMB Edition
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Prospecting with BD Cycle & Lead Qualification
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Manage multiple customer types & segments
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Insight driven 360 degree advance analytics
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Advanced Opportunity Management
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Customer/Dealer Portal
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Product Definition with Generative AI Integration
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Order Management, Billing & Payments
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Subscription Management
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Multi-warehouse Inventory Management
Sales
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Campaign Management
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SMTP Verification for Email Marketing
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WhatsApp Business API Integration
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Google Search Console & Analytics Integrations
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Social Media Integrations
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Content Creation using Generative AI
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Multiple Email Clients
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Promotions
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Feedbacks & Surveys
Marketing
Commerce
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Online Stores by Segments
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Store Designs using AI
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Image Enhancements, Creation using AI
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Configurable Login Points
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Cross-Sell & Up-Sell
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Shipping Zone Restrictions
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Multi-warehouse Inventory Management
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Inventory Reservation Rules
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Auto Order Confirmations
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Fulfillment Tracking
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Returns
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Refunds Processing
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Multiple Payment Gateways
Service
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Process Groups
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Advanced Workflow Management
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Form Builder
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SLA Management
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Detailed Insights on Process Bottlenecks
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Case Routing ​
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Generative AI for Process Definition
Security and Other Top Features
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2FA Security
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Geofencing, IP restrictions
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Auto-detect inconsistent login
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Separate Database Tenant
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User & Role Management
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Login Personalization​
Mobile App
Launch Mobile App with your branding
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Document Management for Customers, Prospects, Products, Orders, Invoices & other transactions
Vernacular
Supports Indian Languages